Shipping Policy
Most orders are processed and shipped within 5–7 business days after purchase. Once your order has been shipped, delivery typically takes 2–5 business days, depending on the carrier and destination.
Orders may be shipped via USPS, UPS, or FedEx. Please note that shipping carriers may occasionally experience delays that are outside of our control.
Once your order has been shipped and accepted by the carrier, responsibility for the package transfers to the customer. We are not responsible for shipping delays, lost packages, damaged items in transit, or packages marked as “delivered” by the carrier.
A tracking number will be provided once your shipping label has been created. If your tracking information shows that your package has been delivered but you have not received it, please contact the shipping carrier directly to file a claim.
We are not responsible for lost or stolen packages and cannot offer refunds or replacements for items once they have been marked as delivered.
Please review your order carefully before completing your purchase. Orders cannot be modified, canceled, or removed once they have been placed.
Returns & Exchanges
We accept exchanges or store credit only within 10 days of the delivery date. Refunds to the original payment method are not available.
To be eligible for a return or exchange, items must meet the following conditions:
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Items must be unworn, unwashed, and in original condition
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All original tags must be attached
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Shoes must be unworn and returned in their original box or packaging
The following items are final sale and cannot be returned or exchanged:
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Swimwear
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Sale items
Original shipping fees are non-refundable. Customers are responsible for all return and exchange shipping costs.
When sending items back, customers must obtain a tracking number for the return shipment. We are not responsible for returns that are lost in transit without tracking.
Once your return is received and inspected, we will process your exchange or store credit. Customers are responsible for paying the shipping cost for any exchanged items to be sent back out.